Planning a stay at the Hotel Waldhaus Leukerbad and still have questions about check-in, half board, rooms or thermal spas? In our Frequently Asked Questions you’ll find quick and clear answers to everything that matters – from breakfast for external guests and parking & wellness access to our family-friendly services and dog-friendly rooms. If you can’t find what you’re looking for, don’t hesitate to contact us – we’ll be happy to assist you personally.
What are the check-in and check-out times?
Check-in is from 2:00 PM, check-out until 12:00 PM. We are happy to store your luggage before arrival or after departure. As a hotel in Leukerbad with flexible check-in, we’re happy to accommodate your needs.
Do the rooms have private bathrooms?
Yes, of course – all our rooms feature a private bathroom with shower or bathtub, hairdryer and premium toiletries by FEUERSTEIN Essentials.
Are there rooms with balconies?
Our popular Superior Double Rooms South with Alpine View offer a private balcony with stunning views of the Valais Alps – perfect for a sunset apéro.
Is breakfast included at Hotel Waldhaus Leukerbad?
Yes, breakfast is included in the room rate. You’ll enjoy a rich buffet with regional products, homemade specialties and healthy options.
External guests are welcome too: Our breakfast buffet can be reserved in advance. We charge CHF 25 per adult, children on request. Please contact us early for a table reservation.
Is there a restaurant?
Yes, our Restaurant Waldhaus serves creative Alpine cuisine with seasonal ingredients. We recommend booking a table in advance to avoid disappointment.
Is half board available?
Yes, as a hotel with half board in Leukerbad, we serve a delightful 6-course dinner menu daily in an elegant setting. Half board can be added when booking your room.
Are vegetarian, vegan or gluten-free options available?
Absolutely – we’re happy to accommodate vegetarian, vegan and gluten-free dietary needs. Please inform us in advance.
Is there a wellness area?
Our hotel does not have an in-house spa. However, as a wellness hotel in Leukerbad, we offer discounted entry to the Leukerbad Therme and Walliser Alpentherme, both just 5 minutes’ walk away.
Is there a pool?
No, we do not have a private pool. However, our guests enjoy reduced admission to the public thermal baths with indoor and outdoor pools, saunas and steam rooms.
What attractions and transport are nearby?
The hotel is centrally located on Leukerbad’s promenade, just steps away from:
Bus stops “Torrent” and “Lärchenwald” are just a short walk away.
Is the hotel located on the ski slope?
Yes! We are located right on the Leukerbad downhill ski run – a true ski-in hotel in Switzerland (when the run is open). The Torrent cable car is only 2–3 minutes away on foot.
Can I park at the Hotel Waldhaus?
Yes, we are a hotel with parking in Leukerbad:
• Outdoor parking in front of the hotel: CHF 7 per day
• Private underground parking in the village center: CHF 10 per day (approx. 5–7 minutes’ walk)
Is the hotel accessible by public transport?
Yes. Take the train to Leuk station, then a direct bus to Leukerbad bus terminal. From there it’s about a 5-minute walk to the hotel.
Is the hotel family-friendly?
Yes! Hotel Waldhaus is a family-friendly hotel in Leukerbad with spacious rooms and bunk beds for kids.
Do you provide baby cots or high chairs?
Yes, upon request. Baby cots (subject to a fee) and high chairs are available.
Are pets allowed at the hotel?
We are a dog-friendly hotel in Leukerbad. Well-behaved dogs are welcome. A small daily fee applies. Please let us know in advance if you're bringing your pet.
Are dogs allowed in the restaurant?
Yes, dogs are welcome throughout the hotel and restaurant.
How far is the hotel from the cable cars?
The Torrent and Gemmi cable cars are both just a few minutes’ walk away – perfect for hiking, skiing or climbing the Daubenhorn via ferrata.
Do you offer hiking tips or maps?
Yes – our reception team is happy to provide maps, hiking suggestions and insider tips.
Is there a ski or bike storage room?
Yes – we offer a ski room with boot dryers and a secure storage room for bikes.
Which payment methods are accepted?
We accept Visa, Mastercard, Amex, EC/Maestro, Twint, WIR and cash payments in CHF or EUR.
Can I cancel my booking free of charge?
Our cancellation policy depends on the rate booked. Details are shown during the booking process or in your confirmation email.
Do you offer discounts for longer stays?
Yes – if you book directly through our website, you’ll receive a 5% discount on room rates (excluding half board).
Is the tourist tax included?
The tourist tax is charged separately: CHF 6 per adult and CHF 3 per child (ages 6–16) per night. This includes the Leukerbad Guest Card with various discounts and free services.
Still have questions? Contact us or Book your stay now – we’re happy to help!
